Month after launch of service number 112, most callers seek police or medical help

PUNE : A month after the country’s first national emergency service 112 was launched, most distress calls received so far were for seeking medical aid, fire emergency or for police help.The service is similar to 911, which is the emergency number in the US. While all the present emergency numbers for police (100), fire department (101), health (108) and women (1090) still exist, the latest service offers integrated help for all kinds of distress, including disaster management.

According to the initial assessment of the service, which has been rolled out in 16 states and union territories, some being Jammu and Kashmir, Uttarakhand, Punjab, Rajasthan, Gujarat, Tamil Nadu, Kerala, Andhra Pradesh, Puducherry, Lakshadweep, Andaman and Nicobar Islands, Dadra and Nagar Haveli, Daman and Diu, the rescue teams have managed to reach persons in distress within five to seven minutes from the time the call was received.

Developed by experts from Centre for Development for Advanced Computing (C-DAC) at Thiruvananthapuram and launched by Home Minister Rajnath Singh, the state governments have shared information and data of their medical, police, ambulance and disaster management departments, which is used by the operators of 112.